Privacy Policy

This privacy policy sets out how No Code uses and protects any information that you give No Code when you use this website.
No Code is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

WHAT WE COLLECT

We may collect the following information:

Name
Contact information including email address
Demographic information such as postcode

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
Provide our services to your area.
Provide a response to your enquiries.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please contact us using the contact form.

If you believe that any information we are holding on you is incorrect or incomplete, please get in touch. We will promptly correct any information found to be incorrect.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Terms & Conditions

The products on this No Code website are chosen for their stylish design and high quality. Products can be bought with confidence, guaranteed free from defective manufacturing.

If you have a problem with any of the No Code products shown on this website, please see the approved retailer you purchased the products from for assistance. Your No Code retailer will be happy to assist you and will work with No Code to resolve your issue.

Where there is no straight forward resolution, the guarantees below right apply so that you can have peace of mind.

No Code products are only covered by these guarantees when purchased from an approved No Code retailer, they are installed for private domestic purposes in the UK and they have not been modified in any way.

It is important that No Code products are maintained in accordance with any special instructions provided and are otherwise cleaned carefully with suitable cleaning products. The guarantees cover products in normal domestic use and do not cover damage, neglect, misuse or inappropriate cleaning.

Please note that guarantees are offered to the original purchaser. The guarantee is in addition to and does not affect your statutory rights.

To allow the continual development of the ranges, No Code reserves the right to change the colour, designs and specifications of the products on this website without notice.

Please note that product prices are subject to change.  Please contact your local No Code retailer for the latest product and pricing information or request a brochure using the form at the bottom of the home page of this website.

Ceramic Collections
Ceramic collections have a 15 year guarantee when purchased from an approved No Code retailer. This guarantee runs from the date of purchase.

Furniture
No Code furniture has a 5 year guarantee.

Brassware
All No Code tap collections have a 5 year guarantee.

Mirrors & Electrical Fittings
Mirrors and mirrored cabinets have a 2 year guarantee. Electrical fittings have a 1 year guarantee.

Thermostatic Mixers & Showers
Thermostatic Mixers have a 5 year guarantee. However, the guarantee does not cover thermostatic or diverting cartridges as the functionality depends on the water conditions and the periodical maintenance and cleaning recommended.
Showers have a 5 year guarantee and electrical components for showers e.g. for chromotherapy, have a 2 year guarantee.